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Charlotte and the Metrolina region, NC

Field service software for Charlotte and the Metrolina region

Charlotte crews often work both sides of the state line, through humid summers and the occasional ice storm. Heat pumps are everywhere, and maintenance plans keep the shoulder seasons full. crewduo runs the plans, the emergencies and the routes from one account.

A field app that works offline Your sales tax on every invoice From $39 a month, or free
Sales tax in North Carolina North Carolina taxes repair, maintenance and installation services, including many done to a home, while capital improvements are treated as real property contracts. Work across the line in South Carolina follows that state's rules. Set the rate you charge once and crewduo adds it to quotes and invoices, with a report of what was collected.
Licensing North Carolina licenses heating and plumbing contractors through the State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors, and electrical contractors through its own state board.
The season Hot, humid summers, mild winters with the odd ice storm, and the remnants of hurricanes in late summer and fall: heat pumps and AC most of the year, downed trees and power-loss calls after storms.
Built for the work

One app from the first call to the paid invoice

  • Requests from your website, the phone and the office in one inbox
  • Quotes with e-signature and deposits, then scheduling and dispatch (Crew plan for the dispatch map)
  • A field app for the crew that keeps working with no signal
  • Invoices with a pay link, card payments and tap to pay in the field
  • The sales tax rates you charge, applied to quotes and invoices
  • Published prices, a free plan and no contracts

Every feature, and the plan it starts on

FAQ

Charlotte questions

Can we bill clients in two states from one account?

Yes. Taxes are set per business in crewduo, so you can keep a rate for each state you work in and apply the right one to each quote and invoice.

Can we run heat pump maintenance plans?

Yes. Recurring contracts create the visits and invoices on schedule, and equipment at each property shows when it is next due (from the Van plan).

Are prices in US dollars?

Yes. Prices on crewduo.com are shown in US dollars, and you can switch to Canadian dollars at the bottom of any page.

Tax and licensing notes as of October 2026. They are a summary, not tax or legal advice: check with your state's department of revenue and licensing board.

Field service software for Charlotte crews

The free plan runs the work for as long as you like. Want to see everything first? There is a 14-day free trial on Fleet, our top plan with every feature. No card needed.